Terms of Service
Last updated: June 2026
These terms govern content production engagements between Tariq Khan, trading as snippets.media ("Snippets", "we"), and the client ("you"). They apply to business clients (B2B) only. By confirming an engagement, you confirm that you are acting as a business and not as a consumer. Where an individual project agreement or quote differs from these terms, the individual agreement takes precedence.
1. What we provide
We offer two things that work together:
- The Sprint is a one-off content production project. We travel to your property, shoot for an agreed period, and deliver an agreed set of finished signature edits together with your sorted media library in a Media Hub.
- Always-On is an optional monthly service in which we keep your channels supplied from the library produced in your Sprint: posting, reformatting and fresh monthly edits, so your content keeps running without another shoot. It is billed monthly and you can cancel it at any time (see section 7).
2. Scope and deliverables
The specific deliverables, the number of shoot days, the number of finished signature edits, the locations and the timeline are defined in the individual project agreement or quote. Anything beyond that agreed scope is treated as an add-on and quoted separately.
3. Bookings and dates
A Sprint is confirmed once the project agreement is accepted and any agreed deposit is received. Shoot windows are clustered by region and held on a first-come basis. Dates rescheduled at short notice may incur additional travel cost.
4. Your involvement
You provide reasonable access to the property, a single point of contact for approvals, and any brand assets or guidelines relevant to the shoot. Delays in access or approvals may affect the timeline.
5. Travel and expenses
For a Sprint, travel within Europe is included in the project fee. Overseas travel is quoted transparently in advance and added to the fee. Where a project agreement states otherwise, that agreement applies.
6. Fees and payment
Fees are set out in the project agreement. Unless agreed otherwise, the Sprint is invoiced 50% as a deposit to confirm the booking and the remaining 50% on delivery of the Media Hub. Always-On is billed monthly in advance. All fees are net and subject to statutory VAT where applicable. Where a payment provider is used, it processes the payment as an independent controller under its own terms.
7. Always-On term and cancellation
Always-On runs on a monthly basis with no minimum term and renews each month until cancelled. You may cancel at any time with effect from the end of the current billing month. Fees already paid for the current month are not refunded on a pro-rata basis unless required by law. The Sprint itself is a one-off project and is not a subscription.
8. Delivery
After we wrap, your Media Hub is typically delivered within about one week. Delivery comprises the agreed finished edits and your full sorted library, made available for download.
9. Usage rights and ownership
On full payment for the Sprint, you receive an unlimited, worldwide, perpetual licence to use the delivered content, including in paid media. Snippets retains the right to use the delivered content and behind-the-scenes material for its own portfolio and marketing, unless expressly agreed otherwise in writing. Our internal methods, presets, project files and templates remain our intellectual property. Third-party elements (such as licensed music) remain subject to their own licence terms, which we will identify.
10. Optional add-ons
Additional edits, extra shoot days and community management are available as optional add-ons. They are never required and are agreed and billed separately.
11. How we work
We primarily work as a small, founder-led production. We may engage equally qualified collaborators to deliver a project while remaining your single point of responsibility for service quality.
12. No performance guarantee
We deliver craft and a defined body of content. We do not guarantee specific reach, engagement, follower or revenue outcomes, as these depend on factors outside our control.
13. Your materials
You are responsible for ensuring you hold the necessary rights and permissions for any materials, locations, brands or persons you make available for the shoot. You indemnify us against third-party claims arising from materials you supply.
14. Liability
We are liable without limitation for intent and gross negligence and under mandatory statutory provisions. For slight negligence we are liable only for the breach of a material contractual obligation, and then limited to the foreseeable, typical damage. This does not affect liability for injury to life, body or health. We are not liable for the failure or downtime of third-party platforms used to deliver content.
15. Governing law and jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For merchants, the exclusive place of jurisdiction is Potsdam, Germany.
16. Severability
If any provision of these terms is or becomes invalid, the validity of the remaining provisions is unaffected. The invalid provision is replaced by a valid one that comes closest to its commercial intent.